Transparent Pricing. No Surprises. That's the Jet Way.
Central Arkansas homeowners deserve clear, honest pricing — especially when your AC goes out in July. Every job starts with a diagnostic, includes an upfront quote, and uses flat-rate pricing, so there are never surprises on your invoice.
No-Surprise Pricing Guarantee
The price we quote is the price you pay.
- 1
Diagnosis first, and you know that fee before we come out.
Every visit starts with a professional diagnostic: $149 (we work Monday through Friday, 8 AM to 5 PM), or $99 for Jet First Class Club members. That is the only charge you agree to when you book.
- 2
We tell you before we repair or replace anything.
When the diagnosis is done, you get the findings in plain English and one written flat-rate price for the fix. Nothing gets repaired or replaced until you say yes.
- 3
The price you approve is the price on the invoice.
No add-ons, no overtime surprises, no 'it ended up being more.' If we open something up and find a second problem, we stop, show you, and price it separately. You decide again.
- 4
If it is not in the budget, you owe the diagnostic fee and nothing else.
We understand. No pressure and no hard feelings. You keep the written findings and the price, and if a payment plan would help, we will show you the financing options before you decide.
- 5
If you go ahead, the diagnostic fee works for you.
$75 of the diagnostic fee is credited toward the repair when you approve the work ($50 for Club members).
At Jet Heat and Air, we've built our reputation on showing up fast, diagnosing the real problem, and telling you exactly what it will cost — before we do any work. No hourly billing that mysteriously grows. No hidden fees. No pressure tactics. Just clear communication from a veteran-owned, family-run, and proudly Christian-owned local team that respects your home and your budget.
How Jet Transparent Pricing Works
1. Schedule your visit
Call 501-307-5959 or book online. Same-day service in most cases across Bryant, Benton, Little Rock, and Central Arkansas.
2. Professional diagnostic
Our tech — carrying NATE credentials — arrives in your scheduled window, inspects the system thoroughly, and explains the issue in plain English.
3. Upfront quote
You get a clear, itemized price before any repair or replacement work begins. You approve — or we walk you through the alternatives.
4. Flat-rate repair or install
Most repairs are flat-rate — labor, parts, testing, and verification included. No clock running while we work.
5. Diagnostic credit
Approve the repair during the same visit and we credit part of your diagnostic fee straight toward the final invoice.
Our Diagnostic Fees
Every service call begins with a diagnostic so we can give you an accurate quote. Here's exactly what to expect — and how much comes back when you move forward with the repair.
| Service Type | Diagnostic Fee | Credit If Repair Approved |
|---|---|---|
| Standard HVAC diagnostic | $149 | $75 credited |
| Jet First Class Club memberBest value | $99 | $50 credited |
Diagnostic credit applies when you approve and proceed with the repair during the same visit. Service calls run Mon–Fri, 8 AM–5 PM. Closed nights, weekends and holidays; request service online and we'll call you the next business day.
Common HVAC Repair Starting Prices
Typical starting prices for residential repairs in Central Arkansas (diagnostic fee separate). Your final price depends on your equipment, accessibility, and parts — you'll always get an exact quote before work begins.
| Common Repair | Starting Price | Notes |
|---|---|---|
| Dual run capacitor replacement | $229+ | Very common fix |
| Contactor replacement | $239+ | |
| Flame sensor cleaning | $149+ | Often restores function |
| Hot surface igniter replacement | $299+ | |
| Condensate drain clearing | $219+ | Prevents water damage |
| Float switch replacement | $239+ | |
| Blower motor replacement | $699+ | Major repair |
| Control board replacement | $549+ |
Prices shown are starting points and don't include tax or any applicable diagnostic credit. The full list and exact pricing are provided during your diagnostic visit.
What's Always Included in Every Job
Thorough diagnosis of the real problem — not just the symptom
Clear explanation in plain English — no jargon
Upfront, itemized quote before any repair work starts
Flat-rate pricing on most repairs (labor + parts + testing)
30-day warranty on the replacement part and our workmanship
Respect for your home — shoe covers, drop cloths, cleanup
Text updates so you always know what's happening
No pressure — you decide if and when to proceed
For AC or Heating System Replacement
Larger projects like full system replacements vary based on your home size, existing ductwork, efficiency needs, and brand. That's why we built our free AC Price Estimator — get a ballpark in about 20 seconds. For an exact number, schedule a no-obligation consultation.
Typical Central Arkansas full system replacement: $10,900 – $18,000+
Save More with the Jet First Class Club
Join our maintenance membership and get priority scheduling, a discounted $99 diagnostic (instead of $149), 15% off repairs, and proactive care that prevents expensive breakdowns.
Explore the First Class ClubService Hours
We work Mon–Fri, 8 AM–5 PM. Closed nights, weekends and holidays. Most calls placed during business hours get same-day service, and the diagnostic is the same $149 on every visit. Outside business hours, request service online and we call you the next business day.
HVAC Warranty Repairs
Manufacturer warranty may cover eligible replacement parts only. Labor, travel, diagnostic time, warranty verification, claim handling, refrigerant, filter driers, materials, shipping, special-order items, return visits, and other non-covered items are billed separately unless expressly stated otherwise. Warranty coverage is subject to manufacturer approval and equipment eligibility.
Warranty Claim Handling
Warranty repairs often require registration verification, model and serial lookup, distributor coordination, claim filing, documentation review, and part ordering. Because of the time involved, warranty service may include a Warranty Verification & Claim Handling charge in addition to labor and materials. We explain applicable charges before ordering parts or beginning covered warranty work.
Homeowner Payment Responsibility
Any amount not covered by the manufacturer warranty is the responsibility of the homeowner. If a distributor, manufacturer, or supplier requires prepayment, deposit, shipping payment, or any other advance charge related to a warranty repair, that amount must be paid before parts are ordered, released, scheduled, or installed.
Pricing & Warranty Questions
How much is an HVAC diagnostic in Central Arkansas?+
Our standard HVAC diagnostic is $149, which includes travel, inspection, testing, and professional diagnosis. Jet First Class Club members receive a discounted diagnostic fee of $99. If you approve the repair during the visit, $75 is credited toward the repair invoice.
Do you credit the service fee toward the repair?+
Yes. If you approve the repair during the visit, we credit $75 toward the repair invoice.
What are your service hours?+
Mon–Fri, 8 AM–5 PM. Closed nights, weekends and holidays. Most calls placed during business hours get same-day service. Outside business hours, request service online and we call you the next business day.
Does manufacturer warranty cover labor?+
Manufacturer warranty may cover eligible replacement parts only. Labor, travel, diagnostic time, warranty verification, claim handling, refrigerant, filter driers, materials, shipping, special-order items, return visits, and other non-covered items are typically billed separately unless expressly stated otherwise.
Who pays if a warranty repair requires shipping or prepayment?+
If a distributor, manufacturer, or supplier requires prepayment, deposit, shipping payment, or any other advance charge related to a warranty repair, that amount must be paid before parts are ordered, released, scheduled, or installed. Any amount not covered by the manufacturer warranty is the responsibility of the homeowner.
Do you provide upfront pricing before repair begins?+
Absolutely. We provide an upfront repair price after diagnosis and before any work begins. You'll know exactly what the repair will cost before making a decision. No surprise hourly charges or hidden fees.
Ready for Clear, Honest Pricing?
When your AC or heat isn't working, you don't need more uncertainty — you need answers and a fair price, fast.
"Quoted before we touch a tool. No surprises on your invoice. Ever."
— The Jet Heat and Air Team · Veteran-Owned, Serving Central Arkansas with Pride
For full warranty details and terms, see our Warranty Policy.